Solution Engineer | Communications & Media Clouds | Salesforce Industries
Amsterdam, Netherlands
2 dagen geleden

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Job Details

Founded in 1999, Salesforce is the global leader in customer relationship management (CRM), empowering companies to connect with their customers in a whole new way.

Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more.

At Salesforce, we harness new technologies that can entirely transform our companies, our careers, and, hopefully, our world.

Salesforce is built on a set of four core values : Trust, Customer Success, Innovation, and Equality. By making technology more accessible, Salesforce is helping to create a future with greater opportunity and equality for all.

This has taken our company to great heights, including being the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and named one of the FORTUNE "100 Best Companies to Work For®" 2020 12 years in a row! Earlier this year, we completed the acquisition of Vlocity, a leading provider of industry-specific cloud software built natively on the Salesforce platform, which as of September 30th has been rebranded Salesforce Industries.

It is in this hugely innovative and exciting part of the Salesforce Ohana that we are currently recruiting for this position.

What is a Solution Consultant at Salesforce?

Also known as a "Presales Consultant," "Sales Consultant," or Sales Engineer , the Solution Consultant is a key member of the sales team, responsible for leading all aspects of the technical sale, as well as delivering product, technology and industry thought-leadership to companies wishing to digitally transform their business processes and their customer experiences.

The Solution Consultant is an experienced industry expert who works closely with the account executive team, professional services team and customer success team to configure, build, demo, architect and articulate the value of our innovative industry solutions to our prospects and customers.

In short, it is the Solution Consultant’s role to secure product / technology selection.

To accomplish this, you should have a strong desire to set an industry-specific digital vision, translating business objectives into relevant, actionable and value-based recommendations, plus importantly to become a trusted technical advisor to our prospects / customers.

Your Responsibilities

  • Own the end-to-end pre-sales cycle including : Customer discoveryRFx responses & bid management of complex proposalsDelivery of product demonstrations with potentially complex configurationsCoordination of complex PoCs, hackathons and integrated custom demosPresent complex, technical solution & architectural concepts to key decision makers to address their business challenges.
  • Perform as an experienced pre-sales professional who is as comfortable presenting systems architecture to a room of enterprise architects, as you are explaining the business value of our solutions to C-level executives.

    Present compelling Salesforce & partner solutions, and support strong partner relationships.Comfortable working with some of the best known companies in the Communications & Media industries.

    Personality Attributes / Experience

  • Track record of solution engineering, consultancy, delivery or training for a software solution organisation. We are open to a variety of backgrounds for the role.
  • Extensive experience of working in the Communications and / or Media industries.Comfortable working in a geographically distributed team.

    Solid oral, written, presentation and communication skills.Proven time management skills in a fast-moving & dynamic team environment.

    Inquisitive, self-motivated, practical and passionate about technology and sharing knowledge.Like to be the first to know something, plus understand why and how things happen.

    Good at searching out information, experimenting and problem solving.Good at explaining ideas and finding ways to keep people’s attention.

    Comfortable and capable delivering demos and presentations remotely.A natural storyteller.Willing and able to travel.Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.

    Certifications & Qualifications

  • Essential : Previous experience selling one or more of the following; Salesforce, Siebel, Pegasystems, Cloudsense, Amdocs, or similar industry vertical applications.
  • Desirable : Experience with web development and integration using technologies such as HTML, JavaScript, AngularJS, CSS, REST, JSON and XML.

    Desirable : Salesforce Administrator, Advanced Administrator, Platform App Builder, Salesforce Platform Developer I & II.

    Desirable : Demo2Win certified

    Diversity & Inclusion

    Equality is a core tenet of how we run our business and we believe that equality and diversity make us a better company and community.

    We respect and value employees from every background, and we thrive as a result. We believe that business is the greatest platform for change, and all businesses have the opportunity to be a platform for change.

    We are committed to making an impact on our community.

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