IT Strategy/ Business Value Advisory (Manager/Senior Manager)
MuleSoft
Utrecht, Netherlands
2 dagen geleden

Job Details

Connecting data and processes across products, functions and organizations is a key component of the digital transformation of our customers.

To ensure the success of our customers with MuleSoft right from the start, we support them in identifying business objectives that are highly dependent on this capability, provide tailored recommendations on how they need to advance to meet their ambitions and lay the foundation for revised connectivity and automation strategies.

We are looking for critical thinking and execution-focused individuals who can

Quickly familiarize themselves with a customer’s industry and business model

Identify critical customers and navigate decision-making processes

Understand Mulesoft Value Proposition

Capture relevant insights and data to assess needs and problems

Coordinate an account team towards tailored recommendations

Translate recommendations into quantified value potentials

Drive consensus across siloed customer groups

Provide tailored messaging to C-level executives

In this role, you will work closely with MuleSoft leadership and account teams to define focused cross-functional value assessments for our priority customers, gain sponsorship from senior customer stakeholders, deliver the assessment in collaboration with customer contacts and the MuleSoft account team (, customer success, solution engineering), and deliver solid presentations to enable our customers to make decisions and take action.

The ideal candidate is able to make the connection between a customer’s business objectives and technologies like APIs, integrations and automation (RPA) for a non-technical audience and has the empathy to understand, navigate and align individual agendas of customers and internal teams.

This highly visible role will enable a person to be a part of the account team on MuleSoft’s most important accounts, engage with senior customer executives on their most pressing issues and have a significant impact on MuleSoft’s success.

What you’ll achieve :

3 Months :

Learn MuleSoft’s solutions, positioning, competition, and product suite

Internalize MuleSoft’s value proposition, success stories and best practices

Establish relationships with regional leadership and account teams

Begin owning and executing value assessments

12 Months :

Identify accounts with region leadership, define targets and strategize with account teams on the positioning of value assessments

Own the full lifecycle of a collaborative value assessment, incl.

gaining sponsorship from senior customer stakeholders

scoping the approach

Conducting stakeholder discovery interviews and workshops

presenting recommendations back to customer executives

Contribute your customer insights and results into our benchmark databases, summarize insights into tailored point-of-views or blogs to be leveraged by sales teams and / or marketing

Support scaling of value-focused messaging by enabling account teams in executing lightweight business value discovery

Continuously challenge and refine our value assessment approach and introduce new ideas to the team to make us more successful over time

Develop credibility with sales leaders and help grow the business in your region

What you’ll need to be successful :

Ability to understand customer pain points, how to build recommendations / actions to solve those pain points, and how to measure the impact

Proven track record of both engaging and challenging senior executives with a strong point of view

Excited about immersing yourself in a customer’s business and connecting the dots to how MuleSoft can truly impact the business

Having a strong understanding of a particular Industry and developing value propositions related to that Industry

Experience in developing content, a new process or tool to help a practice improve efficiency, quality or scale

Ability to develop thought leadership such as blogs, whitepapers to drive awareness of our team and services both internally and externally

Experience in quickly building credibility and establishing alignment with sales leaders to drive a "franchisee" model

Comfortable with technology : a credible evangelist who is experienced in translating technology into business impact for customers

Exceptional interpersonal skills, written skills, and presentation skills

Ability to mentor new employees with patience, clarity, empathy and action

Possess several years of experience at an IT strategy consulting firm or as a value advisor at a software company

Willingness to travel 10-20% of time in order to occasionally spend 2-3 days on-site with strategic customers as well as attend quarterly internal meetings and offsites

Prior knowledge or experience with integration technology is helpful but not required, since we will provide training and mentoring

Prior selling experience is not required, since we will provide training and mentoring

Additional information about our team and mission can be found here :

The ideal candidate will have relevant years of experience within a consulting firm post-business school (strategy and / or IT consulting preferred).

Strong understanding of a particular Industry and developing value propositions related to that industry

Experience in developing content, a new process or tool to help a practice improve efficiency, quality and / or scale

Ability to mentor new employees with patience, clarity, empathy and action

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