Medewerker klantenservice
JP Gray
Tilburg, NL
3 dagen geleden
source : Joof.nl

Are you looking for a commercial customer serviceposition within in international company in the region of Breda? Doyou want to be part of a hardworking and enthusiastic team ofpeople?

  • Do you have experience with B2B customer service, salessupport, or have the ambition to work in such a role? Look nofurther, because this could be the job for you! Customer ServiceRepresentative Location : Tilburg, the Netherlands Contract : Full-time (40h);
  • temporary 6 months - possibility to extend Salary : - EUR gross / month + benefits Required Languages : English (fluent)In the region of Tilburg we are looking for a customer servicerepresentative with a near native level of English.

    This is atemporary position for about 6 months with a possibility to beextended further. The company you will be working for is alwaysopen to bring talent onboard.

    You will be responsible for theentire administrative and complain process (Order to cash) whichincludes shipment, order processing and customer management.

    Youwill make sure that clients are up to date, and satisfied with theentire operation from order to delivery and give them advice andsupport with complex technical products, service contractsregarding complex equipment.

    You therefore have a goodunderstanding of client relationships, and act always with theclients' interests in mind. You remain organised and focused in achanging environment, and thrive when pressure puts you to thetest.

    Furthermore, you are a connection between differentdepartments of the business - marketing, finance, sales, andlogistics.

  • The company you will work for is a worldwideorganisation and provide you with sufficient challenges that comewith it. Responsibility of a customer service representative : Process orders and complaints, and work on client relationships;
  • Keep yourself up-to-date with policies and practices of the market;Manage calls and ad-hoc queries relating to your clients wishes;
  • Develop and maintain good relationships with internal / externalcontacts. The profile of a good customer service representative : Aservice oriented person that shows a strong character, is a teamplayer, and has a strong analytic capacity.

  • You are an excellentcommunicator and you love to solve problems in order to fullyservice your clients. Preferably HBO / Bachelor degree or similar;
  • Fluent in English; Preferably 1-2 years' experience in B2B or B2Ccustomer service / order management role; Experience with ERPsystems is a plus (SAP, Oracle, etc).

    Why should you apply? Youwill have the opportunity to work for an international company thathas a learning and informal atmosphere.

    The compensation package isvery appealing and the team you will be part of is very diverse,and supportive. There is always someone ready to jump in and helpout, and the same is expected of you.

    If you are interested in thisrole please apply via the website or contact Jeroen Overwater via(a) We always strive to respond to all applications within 5working days.

    Sometimes due to the number of responses we cannot.If you have not received a reply we regret to inform that we havecontinued with other candidates.

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