Our client is a professional organisation, based in Zuid-Holland Netherlands. You will work with a globally dispersed team with cross-functional character.
As the Business Process Consultant you will be responsible for the implementation of standardised business processes on the commercial side.
You will ensure the continuity of the applied changes aimed to implement standardized business processes and applications on a global scale.
You will become subject matter expert in the field of all processes in supply chain, sales and marketing and collaborate within a cross-
functional environment. You will consult in order to improve the functionalities and review requests which deviate from the standard templates.
Finally, the objective is to continuously improve all processes and guarantee the best possible global ERP network.
Act as subject matter expert for all E2E processes
Validation of process design
Business-IT Alignment on all commercial business units
Translate business processes and standards into ERP
Consult on redesign of ERP templates based on analyses of improvement opportunities
Prioritize proposed solutions
Propose new functionalities and / or processes of all applications
Manage program deviations and change requests
Change management of end-users according to global strategy
Develop / update procedures and end-user manuals
Measure impact of changes in ERP and its functionalities
Implementation of dashboards and set KPIs
Release management of implemented changes
Manage and train end-users in change process
Bachelor’s degree in Supply Chain, Business Administration or similar
At least 5 years’ experience as Business Consultant or Business Process Specialist
Strong knowledge of commercial processes (e.g. Logistics, Supply Chain, Sales)
Previous experience in the Pharmaceutical industry is a strong plus
Experience within international and multidisciplinary teams
Ability to translate technical solutions for all involved stakeholders
Strong analytical understanding of the interaction between IT and business processes
Fluency in English. Additional European languages are a plus