Service driven RUN-Specialist with business acumen
ABN AMRO Bank
Amsterdam, Noord-Holland, Netherlands
24 dagen geleden

At a glance

You feel business as usual is special. Your first thought during signs of trouble is what you can do to resolve the situation.

Swiftly followed by how do we prevent this from happening again. You enjoy the myriad of smart choices that underpin Reliability.

Availability. Integrity. Responsiveness. 24x7 doesn’t scare you. Because you understand how services, vendors, systems and applications all work together, to ensure customers get to use our products how they want, when they want.

Your job

You are the specialist who ensures the performance of the services under your ownership are stable and continuously improving.

This includes a specialisation in (major) incident, problem and change management of our end-to-end IT Services. You are part of a team that is responsible for service orchestration across all our business lines as well as facilitating our internal IT customers.

Our agile way of working, comes with an acute focus on standards and frameworks with regards to Service Transition. You are successful when the right balance between time-

to-market and reliable end services is met in your service portfolio. You will enthusiastically bring your processes and services to the next level of maturity that our growing organization requires.

Your working environment

You will be a part of the Moneyou community : a small but experienced team of the best specialists in their fields. Our teams are made up of a diverse group of people, some of them from our partner companies.

Every day we give 110% to ensure we stay the most transparent and innovative online bank. We are continuously searching for ways to improve our services and products, together with our enthusiastic customer base. Engagement is a priority.

Moneyou’s development teams are already in DevOps mode or will soon be there. These teams are flexible, adventurous, empowered and challenged to design and deliver a game changing customer experience. We

use agile scrum to enable these teams, through continuous learning, to evolve in a culture of change that promotes fearless continuous delivery.

The RUN department is currently 6 FTE and an integral and growing part of our IT organization. They work side by side with our product management, operations, client services, architecture, partners, risk and security specialists.

Your profile

Working at Moneyou means that you always look ahead. You are driven by a strong desire to innovate and improve. That includes taking risks, but also taking responsibility.

You feel at home within our dynamic environment of young ambitious professionals and you can work independently. What's more, you always want to learn new things and you are keen on direct results.

Do you think you are a match?

Check your profile :

  • HBO degree or equivalent with 5-10 years of relevant experience
  • Solid knowledge of IT operations and application management in the financial service industry
  • Comfortable within the heart of a tech company at all times
  • Specific work experience in complex multi-vendor IT environments
  • Hands-on understanding of Service Management and Agile Methodologies
  • Ability to communicate technological concepts across different audiences and varying levels of the organization
  • What we offer

  • Your chance to be part of building and shaping the running of our innovative bank
  • The opportunity to collaborate with the best experts in your field;
  • An inspiring environment in which learning and innovation go hand in hand;
  • The possibility to support building a groundbreaking online banking platform.
  • Salary indication : Eur. 50k-60k all-in, fulltime (FS 8), after hours standby compensation applicable.

    About Moneyou

    Moneyou is the pioneer in 'no hassle' banking and offers a simple and innovative platform in which consumers manage their finances themselves, 24 / 7 and 100% online via web or app.

    Whether it is a savings or checking account, loan or mortgage, Moneyou makes it easy. Transparent procedures, 100% online, no incomprehensible language ... no hassle!

    Moneyou is an independent subsidiary of ABN AMRO and is active in the Netherlands, Germany, Belgium and Austria. With more than 500,000 active customers and 6 billion in assets, Moneyou proves that there is a strong need for a transparent and simple online banking platform.

    Core values

  • Lean : flexible, practical, affordable and as efficient as possible;
  • At eye level : we work together and with our clients;
  • Exploring : we are curious and love innovation;
  • Striving for simplicity : we like to keep it simple, no hassle!
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