Over de functie
The future of life sciences is too complex to be viewed from only a single perspective. That is why our customer views the world from many perspectives - including those of natural scientists, engineers, IT specialists, economists and specialists from other disciplines.
As a high-class manufacturer of innovative products and consumables, they are a global community of more than 3,000 employees.
Ensure that prompt and high-quality installation, maintenance and repair services are provided, fully satisfying contractual requirements and achieving maximum customer satisfaction
Provide service on-site as well as in-house
Responsible for providing professional 24 / 7 breakdown service
Ensure the completion of allocated service calls in accordance with the schedule coordinated by the Service Management
Maintain up to date, extensive the knowledge of the development of assigned products
Plan maintenance and service calls in consultation with Team Leader / Service Coordinator
Maintain the car stock of spares at the levels as indicated by the Team Leader
Ensure the correct follow up of all service ticket remarks pertaining to the ordering of parts, the sending of documentation or parts, and / or the performance of work on the next visit to the customer
Report to Team Leader Service
Successfully completed technical apprenticeship (MBO), preferably in the Life Science field
Several years of experience in a similar position
VCA and peferably, NEN3140
Profound MS Office skills
Driver's license B
Good use of English and Dutch
Effective communication skills, professional attitude towards putting the customer first
Competitive total rewards program including competitive pay and benefits package
Internationally connected teamwork within the customer
Extensive training and educational offers
Company culture that encourages our employees to exercise their creative freedom to introduce his or her own ideas and set things into motion
Yacht is a contractor for highly educated professionals (BSc, MSc, or PhD) who’ll work on site and innovate together with our customers to find smart solutions.
Being part of the world wide Randstad Group we have an extensive network of clients and professionals.
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