Casualty Senior Claims Adjuster
Netherlands-Rotterdam-Rotterdam-Marten Meesweg
22 uur geleden
  • Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, employing approximately 30,000 people worldwide;
  • Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients across multinational corporations and small to mid-size businesses.

    The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

    Role Purpose

    Manage a portfolio of complex claims in accordance with the Chubb European guidelines, claims philosophy (CODE), conditions of cover and service level agreements.

    Key Responsibilities

  • Manage a portfolio of complex claims and act as a referral point for junior colleagues.
  • Assess and evaluate policy coverage and liability, calculate reserve exposures and assess settlement values of claims.
  • Understand and manage client’s and broker’s expectations with clear and timely communication.
  • Negotiate settlement of claims and bring them to a successful conclusion.
  • Represent Chubb at meetings with clients, brokers, surveyors, attorneys and other parties involved in a claim.
  • Communicate with internal stakeholders, like underwriters.
  • Deal with day-to-day correspondence in line with Chubb’s best practices.
  • Manage claim files in Chubb’s claims systems, using diary, logs and monitoring tools.
  • Work according to Chubb’s ethical and service standards. Fulfil compliance and regulatory requirements.
  • Qualifications

    Experience & Skills Required


  • University or HBO level of education. Preferably a law degree.
  • Experience

  • Experienced professional recognised in claims handling / adjusting.
  • Experience of the specific business line with associated legal aspects.
  • Solid experience working with brokers and clients / customer oriented.
  • Good language capabilities of Dutch and English.
  • What can you expect in return

  • Competitive salary & pension scheme
  • 25 days annual leave plus ability to purchase 5 additional days
  • Private Medical cover
  • Employee Share Purchase Plan
  • Life Assurance
  • Subsidised gym membership
  • Comprehensive Learning & development offering
  • Employee resource groups : Gender Equality Network, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride Network, Cultural Awareness Network.
  • Networking, mentoring & development opportunities.
  • 1 day annual Charitable leave
  • Cycle to work scheme
  • Active Sports & social committee
  • Employee Assistance program
  • Integrity. Client focus. Respect. Excellence. Teamwork

    Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients.

    A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels.

    And a working environment that’s collaborative and supportive.

    Diversity & Inclusion

    At Chubb we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

    https : / / / emea-careers / working-for-us / diversity-inclusion.aspx

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