Dutch Customer Service Agent - Warrington UK - Verhuizen naar Warrington, Verenigd Koninkrijk
CPM International
Geleen, Netherlands
12 uur geleden
source : Werkeninhetbuitenland.nl

Welkom in our Dyson Warrington Dutch-team! In this role your most important job will be to delight Dyson owners every time they contact you.

You will be a Dyson Ambassador who lives, breathes and loves the brand. You will want to build brand loyalty at every single touchpoint on the Owners’ Journey.

Our client is a world leader in design and engineering who transform every category they enter with radical and iconic reinventions that work, perform and look very different.

We expect you to be a great person who loves working in a fast-paced diverse team that provides excellent customer service to owners of the most innovative and stylish products in the world.

Our client is all about better ideas and better technologies. For them, it’s about finding better ways to work in more new markets and bright new categories.

If you thrive on challenge and are excited by change this could be an exciting career step for you.

Principal Accountabilities Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines.

Where it’s a more serious problem, you may a book field engineer visit and arrange to send spare parts to owners for self-fix repairs.

You will use a range of tools to interact with owners on email and social media platforms at the same time developing great skills that will help boost your career as new media becomes more and more common place.

You’ll be on the lookout for opportunities to talk with owners about new and exciting products that are regularly launched into the market and you will proactively create sales opportunities and close sales.

Requirements :

  • You have a high level of communication (reading, writing and speaking).
  • You will be fluent in native speaking German, Dutch or Spanish / Portuguese.
  • You’re a natural team player we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.
  • You must be someone who loves to give and receive fantastic customer service we want you to treat every call or email or social media post as an opportunity to delight our owners.
  • You should be reasonably comfortable talking and attending team briefings in English you will not deal with English calls.
  • Good keyboard skills and an understanding of MS Office will really help you get up to speed quickly.
  • We Offer :

  • 3-4 months initial contract.
  • 39 hours a week, Monday to Friday 9am to 6pm.
  • Based in Warrington, North West UK.
  • Salary : £27.000- £28,500 gross per year
  • 20 days holiday pro rata.
  • Free onsite parking available.
  • The recruitment processes and people involved in them will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.

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