Pega Ops Engineer IT Engineer Competent
Excited to grow your career?
The Global Know Your Customer (KYC) organisation is a new organisation within the COO domain. Its purpose is Enabling people and organisations to use our banking services by ensuring a compliant and competitive KYC ecosystem.
Through an innovative and transformational approach, financial crimes, such as tax evasion and terrorist financing, are prevented or detected on a global scope.
The Global KYC organisation consists of a Centre of Expertise, the Delivery Tribe and KYC Operations. By integrating all KYC related capabilities into one functionally steered organisation, the global implementation and standardisation of the Global KYC Digital Service is supported.
The Global KYC organisation is a 1st line department providing the ING business and functions with guidance, standardised solutions in the area of various KYC related regulations (on process, control, and digital solutions, etc.
as well as support to realize operational excellence.
The Global KYC Delivery Tribe is part of the Global KYC organisation within ING COO. You will be involved with the development of state-of-the-art solutions on socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation across 40+ countries, affecting 36 million ING customers.
As Competent Ops Engineer, you will have a key role in ensuring that everything we do has quality, stability in and compliance mind.
You are responsible for day-to-day activities that range from active involvement in the delivery pipeline, test automation, test execution for different test levels, defect management, test data management, test strategy, automated deployments and supporting the application in the production environment.
Implementing and enforcing quality controlsParticipate in user story refinement, ask all the but what if questions, propagate example mapping and ensure adequate acceptance criteria are defined (functional as well as non-functional)Enforcing compliance with Definition of Read and Definition of DoneFull test automation of functional tests and regression testsManual testing when and where requiredSetting up and executing performance testsSupporting Disaster Recovery Tests and Security Penetration Testing
Monitoring the health of our application, using tools likeKibana and GrafanaInternal Pega monitoring (AES)
Ensuring compliancyKeep our application compliance with IT risk policiesMaintain access matrix
Supporting the application through ITIL processes, among whichIncident, Problem and Change Management
Managing and improving the Deployment Pipeline and embedding quality controls as part of it
How to succeed
We are looking for you in case
you want to make a difference for ING and its customers
you can help our area through your past experience, knowledge and skills and your tireless efforts to improve yourself
you improve other engineers by sharing your knowledge and skills proactively
challenging the status quo by improving, simplifying, automating and being the example is part of your DNA
What we expect from you
EducationBachelor’s degree in engineering
Testing skillsDefining and applying test standards & guidelinesUsing Test Automation Frameworks for defining and running automated tests
Technology, tools and process knowledgeCucumber, SeleniumITIL knowledge (Incident, Problem and Change Management)CI / CD, Jenkins knowledgeAgile team experience with SCRUM or Kanban or XPJava knowledge
Mindset & soft skillsAutomation mindset & waste busterProactive attitude, always on the look-out for improving your and our way of workingDiplomacy and good communication skillsAnalysis capabilities and testing abilities
What we have to offer to you
A job from 36 to 40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life.
Discover yourself our employment
To give you an idea, we will tell you about the benefits of working at ING :
A salary tailored to your qualities and experience
Flexible working hours and the possibility to work at home
Reimbursement for travel expenses
24 vacation days with a 36-hour working week. If you work 40 hours a week, you will receive 27 vacation days
13th month salary
Individual Savings Contribution comprising of 3.5% of your gross annual salary
8% holiday payment
Personal growth and challenging work with endless possibilities to realize your ambitions
An informal working environment with innovative colleagues who strive for the very best
Progressive way of working according to the Agile method, so that new ideas come to life