Working at Otrium
As Customer Experience intern you’ll take part in setting up our international customer service. You'll be actively involved in our new markets expansion on the customer service side and you’ll ensure a smile on Otrium’s customers' faces.
Otrium has grown tremendously in the past year, and this growth is showing no signs of slowing down. This growth creates the need to introduce new processes that allow for consistent high quality, yet spontaneous, customer interactions.
You will be part of the creation of these processes and you will use them in overwhelming our audience in happiness.
Otrium is the first-class fashion outlet. Our members get access to the most fashionable brands at unbeatable prices, instantly delivered to their doorstep.
Otrium was started in 2015 and has since grown to over 500.000 members, over 100 brands and a team of more than 40. Through an amazing team effort we’ve been able to grow very hard in the past year.
Now we’re looking for more amazing people to join our ambitious, committed and fun team to take the next step with Otrium.
Our ambition for 2020 is to become a household name in the Netherlands and launch more countries next to Germany, Belgium, France and UK.
By 2021 Otrium will be the smartest and largest online outlet in Europe.
On a day to day basis you will :
What we are looking for :
What you can expect from us :
At Otrium you will have the possibility to learn, work and contribute at one of the top 100 hottest startups of Europe and one of the 10 fastest growing scale-ups in the Netherlands.
We believe in ownership, so we will give you full responsibility and freedom to make sure you can get the job done.
You'll be working with very talented colleagues that know what they are doing as everyone has had experience at other amazing fast growing companies (Treatwell, Travelbird, Groupon, Bloomon etc.
Some of us are listed in the top 10 most innovative e-commerce professionals of the Netherlands and others are listed in the T500 (TNW tech 500).
In other words you're working with the best;)
But next to working together, we celebrate our successes together! With every target we make - and record we break - we celebrate.
Whether that's in our awesome brand new office, a club in Amsterdam or a weekend in Lisbon, every record has a fitting celebration!
What’s next :
Excited to become part of our family-like team? Make us as excited about you as you are about us and apply through the button below.
Hopefully we'll see you soon at our office!