Customer Service Representative - UK & Ireland
people-s-place GmbH
Maastricht
1 dag geleden

and responsibilities

  • As a Customer Service Representative you are the most important interface between the customer and the organization
  • You insure that customer concerns and inqueries are dealt with adequately
  • You take care of after sales-service, service-, technical and product-related inqueries and general questions about the company
  • Contact with clients takes place via telephone, mail, fax or e-mail
  • You manage the services to customers and transfer product knowledge
  • Your profile

  • Higher vocational education
  • Fluency in English
  • Good written and verbal skills
  • Advanced negotiation skills
  • Computer literacy
  • Very good knowledge of geography and culture of UK / Ireland
  • Experience in customer care
  • Good understanding of customer satisfaction
  • Team player
  • Open-mindedness to a diversity of cultures
  • Ability to prioritize, analyze, plan and coordinate on high volumes
  • Multi-tasking is not a problem for you
  • Benefits

    Our client offers you in exchange a job opportunity in an ambitious, professional, dynamic, and multicultural working environment, where people work to give their best, but have fun as well.

  • Generous relocation package including 8 weeks housing and reimbursement for first arrival, housing fee and moving costs
  • Collective health insurance at discounted rates
  • Pension plan
  • Result-oriented bonus (variable payment)
  • Holiday allowance
  • Transportation plan : free bike every 3 years or; free public transport or; contribution to fuel costs
  • Extensive initial training at the beginning and a follow-up buddy program
  • Great chances for your personal and professional development
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