Manager Environmental, Social & Governance (ESG)
Amsterdam, NL
2 dagen geleden

The Challenge

Today, people all over the world are connected. All day, every day. At we firmly believe that technology exists to enhance people’s lives.

We enable our customers to be part of those lives. Constantly searching for ways to better connect people with each other is what drives us.

To support the rapid growth and international expansion of our organization we are looking for a Manager Environmental, Social & Governance (ESG), with a proven track record in implementing corporate sustainability programs on a global scale.

Location : Breda (HQ), Utrecht or Amsterdam.

What you’ll do

This is an exciting opportunity to be part of shaping the future of sustainability within We are looking for a professional to revitalise the businesses approach to sustainability.

Your principal responsibility is to set the sustainability strategy and translate this into actionable internal policies and procedures to assist the business to achieve its sustainability goals.

The role responsibilities include :

  • Creating, executing and monitoring the global ESG sustainability strategy within;
  • Being well informed about relevant sustainability developments, topics, trends and reporting guidelines and integrate them in initiatives, frameworks and reporting;
  • Being well-informed and up-to-date about the ESG criteria and the environmental risks a company might face;
  • Creating and implementing an ESG framework, including company-wide improvements, development of governance systems, development of appropriate ESG KPI’s, continuous improvement plans and overall cultural approach to ESG matters;
  • Manage sustainability reporting and other ESG reporting and prepare publications and presentations for internal and external communication;
  • Advising the board about ESG / sustainability;
  • Initiate, drive and manage various sustainability projects;
  • Increase awareness for sustainable entrepreneurship throughout the organisation, e.g. by developing e-learning or supporting in knowledge.
  • In this role you would be reporting to the Head of Risk & Compliance. You will collaborate cross functional and work closely together with e.

    g. the Legal, HR, Risk and Facility departments.

    What you offer

  • Bachelor or Master degree in Business Administration / Economics or related field;
  • A minimum of 5 years’ relevant working experience in a sustainability related position, preferably within an (international) IT / tech environment;
  • Proven track record in implementing corporate sustainability programs on a global scale;
  • In-depth knowledge of the regulatory landscape in at least the Netherlands and Europe around ESG / sustainability;
  • Demonstrated experience in business and operational transformations and setting up change driving programs;
  • Knowledge of ISO 14001 (environment management systems) is strongly preferred;
  • Experience in project management is preferable;
  • Excellent communication skills : you can communicate up and down the organisation and with external stakeholders. Your English is fluent and Dutch is strongly preferred
  • Excellent analytical skills, critical and tenacious;
  • Well-developed interpersonal, influencing and stakeholder management skills;
  • A resilience mindset, the ability to find creative solutions to problems and challenges.
  • Next to this

  • Energetic, proactive and a hands-on approach;
  • Ambitious and continuous improvement mindset;
  • You are flexible and like working in a changing organization;
  • Located in travel distance of one of our offices is an advantage;
  • Availability : full time.
  • What we offer

  • A challenging job within an innovative and international fast-growing company;
  • Competitive salary based on skills and experience;
  • The opportunity to shape your job with your own skills;
  • Awarded to be a Great Place to Work 2021 by employees;
  • Working together with motivated and entrepreneurial colleagues;
  • Onboarding and buddy program to help you to get up to speed;
  • Plenty of opportunity for personal and professional growth through courses and training, by among others the CM Academy;
  • Post Corona we hope to go back to regular (social) events such as Q-meetings, ski-and summer trips, parties, Friday afternoon drinks, sport lessons and a healthy lunch.
  • as a company is a global leader in cloud software for conversational commerce. We enable businesses to deliver a superior customer experience.

    Our communications and payments platform empowers marketing, sales and customer support departments to automate engagement with customers across multiple mobile channels.

    Consumers expect real-time contact and personal interaction from businesses. We make sure businesses can respond to these customer needs by automating and personalizing their customer interactions on mobile through the favorite channel of their customers, such as WhatsApp, Apple Business Chat, SMS and Voice.

    These communications channels blended with our seamless payment capabilities drive sales, gain customers and increase customer happiness. was founded in 1999 in Breda, the Netherlands. As of February 2020 we are listed on the Amsterdam stock exchange.

    Our global team consists of +600 employees in offices around the world. The headquarter is located in Breda. In the Netherlands we have offices in Utrecht, Amsterdam, Arnhem, Enschede and Maastricht.

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