Broker Support
Guy Carpenter
Rotterdam, Netherlands
5 dagen geleden

What can you expect?

As member of this dynamic team in Benelux, you will be in charge of various tasks related to the Customer Support Services.

You own your clients portfolio and serve as back up for colleagues when needed.

You will have to read reinsurance contracts with purpose to identify the key information, which constitute the reinsurance structure and distribute liability between various stakeholders mainly for yearly renewals.

What is in it for you?

A function in a dynamic company in expansion with a team of talented Reinsurance Broking and Actuary professionals

Full time job for 40 hours per week

Flexible environment for balancing work and private life possibility to work at home

Attractive remuneration

We will count on you to :

Reconcile & validate records automatically input into the system

Periodically, you will handle technical accounts and report premiums, claims & reserve updates to customers and follow up on relating queries

Review technical statements and accounts and claims advices from clients : Process statements and billings according to departmental procedures

Risks maintenance : following ceding companies’ instructions, open reserves, follow up with the evolution, and close the risk.

Allocate cash from cash register to the correct invoices in ledger

Prepare remittances to settle customers balances

Maintain legers - both clients and markets

Follow up of aged balances

Provide statistics on business and transactions evolution upon request

Priority to cash call process and follow up

Attend to auditors queries (internal and external) when needed

Escalate issues that may rise to conflict / argument with customers

What you need to have :

Be able to structure information received from clients and record into company IT tools

Computer literate and at ease with evolving IT programs

Negotiation skills, Problem solving skills, communication skills, emotionally intelligent and assertive

Able to work efficiently under pressure, meeting tight deadlines

Creative thinker / Open minded, especially ready to embrace dynamic ways of work

Excellent administrative skills, organized

Figure minded

Experience in Reinsurance / General insurance industry, handling premiums and claims experience

Able to work within a team as well as independently : as team player you work on own portfolio and you can become back up for colleagues

International mindset

Excellent in Dutch and English

What makes you stand out :

Reinsurance professional experience

Able to read, write and speak French at a business proficient level

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