What can you expect?
As member of this dynamic team in Benelux, you will be in charge of various tasks related to the Customer Support Services.
You own your clients portfolio and serve as back up for colleagues when needed.
You will have to read reinsurance contracts with purpose to identify the key information, which constitute the reinsurance structure and distribute liability between various stakeholders mainly for yearly renewals.
What is in it for you?
A function in a dynamic company in expansion with a team of talented Reinsurance Broking and Actuary professionals
Full time job for 40 hours per week
Flexible environment for balancing work and private life possibility to work at home
We will count on you to :
Reconcile & validate records automatically input into the system
Periodically, you will handle technical accounts and report premiums, claims & reserve updates to customers and follow up on relating queries
Review technical statements and accounts and claims advices from clients : Process statements and billings according to departmental procedures
Risks maintenance : following ceding companies’ instructions, open reserves, follow up with the evolution, and close the risk.
Allocate cash from cash register to the correct invoices in ledger
Prepare remittances to settle customers balances
Maintain legers - both clients and markets
Follow up of aged balances
Provide statistics on business and transactions evolution upon request
Priority to cash call process and follow up
Attend to auditors queries (internal and external) when needed
Escalate issues that may rise to conflict / argument with customers
What you need to have :
Be able to structure information received from clients and record into company IT tools
Computer literate and at ease with evolving IT programs
Negotiation skills, Problem solving skills, communication skills, emotionally intelligent and assertive
Able to work efficiently under pressure, meeting tight deadlines
Creative thinker / Open minded, especially ready to embrace dynamic ways of work
Excellent administrative skills, organized
Experience in Reinsurance / General insurance industry, handling premiums and claims experience
Able to work within a team as well as independently : as team player you work on own portfolio and you can become back up for colleagues
Excellent in Dutch and English
What makes you stand out :
Reinsurance professional experience
Able to read, write and speak French at a business proficient level