Senior UX Designer
The Hague
5 dagen geleden

Do you want to make global impact at a scale-up backed by the world’s #1 in container logistics?


The Twill mission is to disrupt the consolidated logistics industry and make shipping simple’ as easy as booking airline tickets, a taxi or hotel.

Only 2 years young we are just at the beginning of an exciting journey. We want to remove the logistical barriers of international trade (freight forwarding) for small to midsize customers a huge global market.

And we need your help in ensuring our platform is completely customer centric and our customer experience is world class.

You will work as part of a cross-functional, self-managed team, building the product together with a Product Owner, Software Engineers and Scrum Masters.

Moreover, as a Sr UX Designer you’ll work closely with fellow designers as well as stakeholders in Marketing, Growth, Operations and Strategy.

Besides that you’re responsible for driving our data driven, customer feedback culture, in different forms and with various channels.

Here is a bit of flavor of what you will be working on :

  • Most of all you are responsible your representing the customer and driving a world class experience of our platform
  • Work together with Product Owners to define a product backlog to maximize value based for customers and business.
  • Be responsible for discovery and testing of ideas and features as well as the delivery into detailed designs such as wire frames, customer journey mapping and prototypes.
  • Set-up, run and analyse user tests together with fellow designers or insight experts
  • Deep dive on market trends and competitor analysis to define what features to maximize value and innovate.

  • You will have the opportunity to make big impact, having responsibility of the design on one or more product domains or parts of the journey and drive the overall experience.
  • We like to have fun. There is no sense in coming to work every day if you don’t like the people you work with.
  • Drinks, lunch, and daily fresh fruit.
  • A great place to work, only 600 meters walking from The Hague Central Station.
  • The right laptop for you. Do you prefer a MacBook Pro or Windows / Linux laptop? You choose.
  • Huge learning and growth opportunities that include a training budget of 7.500 EUR per year.
  • 30 holidays, a mobile phone, travel allowance and contribution to your pension scheme.

    A great designer at Twill can’t be defined. There is no one way to go about the work, and everyone is different. But to be successful in this role, this is the kind of profile we have in mind :

  • Build and maintain user research and usability testing framework that fits the agile environment, to ensure constant product innovation and industry-
  • leading product experience

  • Turn ideas into tangible results such as wire-frames and interactive prototypes
  • Able to communicate design solutions effectively to Product Owners, Software Engineers and senior internal and external stakeholders
  • Guide and empower the design team to deliver outstanding design solutions
  • Support product managers to ideate, evaluate and prioritize ideas and features, define product visions and user stories
  • Facilitate the process of embedding design quality into all aspects of our product and service offering
  • Note : You are working, or are eligible to work as EU-citizen, in the Netherlands. An international relocation package and professional support is available if you live abroad.


  • Experience as a UX designer at leading digital brands
  • Fluent in main UI / UX design tools (e.g Sketch, Invision, principle and / or other)
  • Proven track record in being the design focal in agile software development environments
  • Experienced in advocating and educating design thinking to the whole organization
  • You are used to use data to drive design decisions and prioritization
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