Product Owner, Quote to Cash Professional
JACOBS DOUWE EGBERTS
Utrecht, Netherlands
4 dagen geleden
Company Description

As JDE Professional, we are the B2B division of JDE. By reaching consumers when they are out of home – whether at work, in university, in care, in an airport, or a hotel – we strengthen the core purpose of our company: to bring a coffee for every cup. Today JDE Professional comprises 2900 associates across the world, who are responsible for growing almost Eur1bn of revenues in over 35 markets. 

We are proud to say that in 2019 we have launched a first class suite of cutting edge cloud-based business systems - SalesForce, Apttus and ClickSoft - for JDE Professional in 9 markets. These new systems are underpinned by a complete overhaul and global harmonisation of all operational business processes. Together these new processes and products will dramatically enhance our customers’ experience of JDE Professional and our ability to drive growth in the market. 


Job Description

JDE Professional, the B2B division of the world’s largest pure play coffee company Jacobs Douwe Egberts, is looking for someone to join the brand new Global DevOps team in the Netherlands. This team was created in May 2019 to support the transformation of our business set-up and ensure the local adoption of a suite of new cloud-based commercial systems recently rolled out across 9 countries. Systems like ClickSoft, SalesForce and Apptus. The DevOps team is made up of both IT and Business roles, working in close collaboration as one virtual team.

Today we are looking to fill a critical business role within the team: Product Owner for the Apptus pricing software and the 'Quote to Cash' (QtC) business process. In this role you will:

  • Listen to the voice of the business by collating enhancement requests related to Apttus and QtC from around the world, and make recommendations about their importance and urgency.
  • Provide subject matter expertise in Apttus and QtC, including issue resolution and clarity to local process specialists on “how to do” questions.
  • Assess local capability levels in the markets then develop and deliver relevant training to Key Users, to continuously improve those capability levels.
  • Create and refine End User Stories to drive effective local adoption.
  • Maintain the product request backlog and execute “sprints” / continuous improvement projects.
  • Actively communicate with, and develop, the worldwide network of QtC process specialists.

  • Qualifications

    Are you the one we are looking for? Do you have experience with both financial process improvement and related systems? Are you highly skilled in communicating in English? Are you detailed-oriented and (ideally) have a working knowledge of Apttus software? Does working closely with IT in an agile way sound interesting? Do you get energy from working within a fast-paced, ever-changing business? Then please apply immediately!



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