Inside Sales Engineer
emerson
EDE, GELDERLAND, Netherlands
5 dagen geleden

By joining Emerson as an Inside Sales Engineer in Ede, you will be responsible to provide the best technical support about Fluid Automation Products & Solutions to Customers, Sales Representatives, Business partners and Intermediaries.

You will ensure efficient collaboration with technical support, order management, outside sales or any other department involved in managing responses that solve Customer’s problems.

If this sounds like a great opportunity to you, then join our team in Ede!

IN THIS ROLE YOU WILL :

  • Handle technical enquiries for entire portfolio, requests and quotations (RFQ);
  • Guarantee a positive Customer Experience managing speedy and knowledgeable responses that solve their problems;
  • Supervise quotations to Customers, on behalf of Salespersons;
  • Provide technical service assistance relating to application problems with products installed in the field;
  • Provide recommended solutions / corrective actions and ensure all Customer requests are properly handled and closed to Customer Satisfaction;
  • Provide competitor product cross-references, as required and generate leads for sales force through active listening and probing for customer requirements and opportunities;
  • Provide internal feedback within the company regarding customer concerns, by gathering and analyzing the broad source of information collected through Customer interactions;
  • Detect non-conformities and report them and contributes to continuous improvement and on request, participate in trade shows for both duty and surveys as requested by Sales & Marketing;
  • Maintain and develop full knowledge of product portfolio and keep update on new products and portfolio evolution;
  • Ensure that any activity, task, and responsibility, as well as all transactions, are managed and performed in full compliance with the Company ITC certification program and with the Quality and Environmental Management System.
  • FOR THIS ROLE YOU WILL NEED

  • Preferably bachelor’s degree in engineering Mechanical, Electrical or Engineering technology (recent Graduates will be considered);
  • Good Customer sense and interest for Commercial role and environment and excellent verbal and written communication skills;
  • To be a great teammate and proficient in local language(s) and good English knowledge;
  • Direct and interactive computer skills and electronic business interfaces : Outlook, Microsoft Office.
  • OUR OFFER TO YOU

    By joining Emerson, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organization.

    We offer plentiful opportunities for advancement and support this through our formal personal development planning process.

    Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products and applications.

    Our global Women in Stem initiative gives you the opportunity to connect with local peers that share the same interest, to promote the diversity & inclusion and early STEM education and to benefit from professional development to access leadership opportunities.

    Also, we are committed to maintaining a partnership with the Society of Women Engineers (SWE).

    Our inclusive company culture celebrates the unique perspectives, diversity of thoughts, and outstanding innovation that come to life when we actively seek to hire and develop the best team members from all backgrounds.

    These unique points of view help cultivate fresh thinking and new insights, ensuring our continued success into the future.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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