Frente Supervisor de Oficina
Radisson Hotel Group
Rusland CK Amsterdam, Netherlands
4 dagen geleden

Key Responsibilities

of the Front Office Supervisor :

  • Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
  • Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
  • Delivers on plans and objectives where front office initiatives & hotel targets are achieved
  • Supervises the front office team fostering a culture of growth, development and performance within the department
  • Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  • Builds and maintains effective working relationships with all key stakeholders
  • Takes ownership to deliver an effective planned guest engagement programme
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
  • Requirements of the Front Office Supervisor :

  • Experience in front office
  • Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions with proven problem-solving capabilities offering support where required
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
  • Experience of working with IT systems on various platforms
  • Strong communication skills
  • The Radisson Blu Hotel, Amsterdam entails a beautiful atrium lobby and merges 18th-century merchant houses, a former paper mill and a 19th-century vicarage through contemporary architecture.

    The hotel offers 252 guest rooms and suites in two designs : Naturally Cool and Golden Age. The hotel is fully accessible and facilities include a fitness room, sauna, digital reading material and a variety of concierge services.

    Our guests can enjoy delicious, organic and local dishes at Restaurant De Palmboom. Or if they're looking to recharge with drinks and a light email after a day of sightseeing, they can take a seat in front of the fireplace at Pastorie Bar."

    deze vacature melden
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Solliciteren
    Mijn E-mail
    Door op "Doorgaan" te klikken, betekent dit dat je neuvoo toestemming geeft om je gegevens te verwerken en je e-mails met vacatures te sturen, zoals beschreven in neuvoo's -Privacybeleid . Je kunt je toestemming altijd intrekken
    Doorgaan
    Aanvraagformulier