Service Quality Project Manager
Philips Lighting
Best, Noord-Brabant, Netherlands
4 dagen geleden

Job Description

In this role, you have the opportunity to

Have impact on quality and processes to deliver faster and better service products to Customers in Hospitals.

You are responsible for

  • Maintaining the quality process and feedback interfaces between service and markets
  • Managing the compliance and quality of the Spare part Organization (SPS) Quality Management System
  • Providing quality knowledge and support to projects and programs
  • People management of the quality engineers
  • Adherence towards internal and external standards on all relevant service Part processes
  • Drive Improvement initiatives
  • Key Metrics and KPI’s as defined and managed on the Daily Management board
  • You are a part of

    A multi-disciplinary and inclusive team in quality services, Supplier Quality, Quality, and Compliance, located at multiple sites (US, China, Europe) and providing our lean capabilities to the Spare part Supply chain organization in Services.

    To succeed in this role, you should have the following skills and experience

  • People Management
  • Stakeholder identification and management
  • Change Management (Lean, Scrum, DFSS, etc.)
  • Project Management / Project methodologies (Prince, Agile etc.)
  • Understanding of regulatory environments and regulations (Health, Pharma, Defense, Aircraft industry)
  • Process / Product / Regulatory audit awareness
  • Overall IT Skills (Office, SAP, Database)
  • Open to travel about 15% of the time, mainly within Europe
  • Excellent writing and verbal skills in English, Dutch and / or Spanish is a plus
  • Have fun
  • In return, we offer you

    We welcome you to a challenging, innovative environment with great opportunities for you to explore.

    Our benefits are very competitive and designed around your preferences :

  • A market conform salary
  • 25 Days of leave and the possibility to purchase up to 20 extra days off annually
  • A variable bonus based on both Philips results and personal performance
  • Extensive set of tools to drive your career, such as a personal development budget, free training and coaching
  • Solid company pension scheme and attractive collective health insurance package
  • Opportunity to buy Philips shares and products with discount
  • Healthy work-life balance
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